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SUPPORT
Need Help?
We're here when you need us.
Get help with transactions, account questions or general CoinOrder enquiries.
Telegram Support
Fastest way to get help
Get assistance with transaction questions, account issues and general enquiries.
Email Support
contact@coinorder.ai
For account, business and general enquiries.
BEFORE CONTACTING SUPPORT
To help us assist you faster, please have the following information ready when relevant:
- Order ID
- Currency used
- Approximate transaction time
- Brief description of the issue
SECURITY REMINDER
CoinOrder support will never ask for your wallet private key or recovery phrase. Never share this information with anyone.