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LEGAL

Terms of Service

The terms that govern your access to and use of CoinOrder.

Last updated: August 2026

01

Introduction

These Terms of Service govern access to and use of CoinOrder.

By accessing or using CoinOrder, you acknowledge that you have read and agree to these Terms. If you do not agree with them, you should not use the relevant services.

02

CoinOrder Services

CoinOrder provides services related to digital asset transactions and supported settlement methods.

The availability of particular assets, networks, settlement currencies and services may vary by market, location and operational availability.

03

Eligibility

Users must:

  • satisfy applicable minimum age requirements
  • provide accurate and truthful information
  • complete identity verification where required
  • comply with applicable laws and platform rules
  • not use CoinOrder on behalf of an unauthorised third party

CoinOrder may request additional information where reasonably required for identity, transaction or risk verification.

04

Pricing and Exchange Rates

Applicable prices or exchange rates are displayed before transaction confirmation.

Digital asset and foreign exchange markets may change quickly.

Users should review the final transaction information before confirming an order.

05

Platform Fees

Applicable CoinOrder platform fees will be disclosed before transaction confirmation.

Third-party services such as blockchain networks, wallets, banks or payment providers may apply separate charges that are outside CoinOrder's control.

06

User Responsibilities

Users are responsible for:

  • confirming wallet addresses
  • confirming banking or settlement details
  • protecting access to their devices and accounts
  • reviewing transaction information before confirmation
  • using CoinOrder only for lawful purposes

Transactions involving incorrect wallet addresses, banking details or other information submitted by the user may be irreversible.

07

Prohibited Activities

CoinOrder must not be used for activities including:

  • money laundering
  • terrorist financing
  • fraud
  • identity theft
  • unlawful transfer of funds
  • sanctions evasion
  • use of false identities
  • unauthorised access to another user's account
  • other unlawful financial activity
08

Transaction Review

For security and risk-control purposes, CoinOrder may:

  • request additional identity information
  • request information regarding source of funds
  • delay a transaction for review
  • conduct manual review of unusual transactions
  • restrict or decline transactions where reasonably necessary
09

Digital Asset Risks

Digital assets involve risk.

Potential risks may include:

  • price volatility
  • blockchain congestion
  • delayed network confirmations
  • technology failures
  • regulatory changes
  • third-party service interruptions

CoinOrder does not guarantee the future value or investment performance of any digital asset.

10

Service Availability

CoinOrder will use reasonable efforts to maintain service availability but does not guarantee uninterrupted access at all times.

Maintenance, network conditions, third-party services and events outside reasonable control may affect availability.

11

Changes to These Terms

These Terms may be updated when reasonably necessary to reflect changes to services, operational requirements or applicable obligations.

12

Contact

Momentum Tech and Consultancy LLC OPC Abu Dhabi, United Arab Emirates contact@coinorder.ai

Questions about this policy?

Momentum Tech and Consultancy LLC OPC
Abu Dhabi, United Arab Emirates
contact@coinorder.ai

Contact Support